Dubai Healthcare City

Initial Healthcare Consultation

1-2 days

Meet with DHCC healthcare specialists to discuss your specific medical business model, clinical specialties, and regulatory requirements. This consultation addresses the unique compliance aspects of healthcare operations and helps determine the appropriate licensing pathway for your specific medical services.

Clinical Concept Evaluation

7-10 days

Submit your clinical concept for preliminary evaluation by the DHCC Clinical Affairs Department. This assessment reviews the proposed medical services, practitioner qualifications, and alignment with healthcare needs and standards in the region.

Healthcare Facility Planning

14-21 days

Work with healthcare architects and DHCC facility planners to develop appropriate clinical space designs that meet international healthcare standards and local regulations for your specific medical specialty and service model.

Credential Verification Initiation

30-45 days

Begin the credential verification process for all healthcare practitioners who will practice in your facility. This rigorous process includes primary source verification of medical qualifications, license history, and clinical experience.

Business Name Reservation

3-5 days

Submit your proposed healthcare business name for approval and reservation. Names are evaluated for compliance with healthcare naming conventions and to prevent confusion with existing medical facilities.

Initial Application Submission

2-3 days

Submit preliminary application forms and supporting documentation to initiate the formal review process. This includes business structure information, shareholder details, and proposed scope of healthcare services.

Clinical Governance Framework Review

14-21 days

Submit your detailed clinical governance framework for evaluation by the DHCC Quality and Patient Safety team. This critical review ensures appropriate protocols for maintaining clinical standards, managing adverse events, and ensuring patient safety.

Facility Design Approval

21-30 days

Submit detailed architectural and engineering plans for your healthcare facility for technical review and approval. Plans are evaluated for compliance with healthcare-specific building codes, infection control standards, and patient safety requirements.

Financial Viability Assessment

7-10 days

Undergo financial evaluation to demonstrate adequate capitalization and sustainable business model for your healthcare operation. This assessment considers the specialized equipment costs, staffing requirements, and operational expenses unique to medical facilities.

Provisional Approval

5-7 days

Receive provisional approval for your healthcare business concept and facility plans. This milestone indicates that your proposed medical operation meets the fundamental requirements for establishment within DHCC.

License Fee Payment

1-2 days

Pay the required healthcare license fees, registration fees, and facility inspection fees. Healthcare licensing typically involves higher fees than standard commercial licenses due to the specialized regulatory oversight required.

Provisional License Issuance

3-5 days

Receive your provisional healthcare facility license, which permits you to proceed with facility development and equipment installation while final clinical credentialing continues.

Facility Construction/Fit-Out

60-120 days

Begin construction or fit-out of your healthcare facility according to the approved plans. This phase includes installation of specialized medical infrastructure such as medical gas systems, radiation shielding, or surgical suites as applicable.

Medical Equipment Installation

14-30 days

Install and commission medical equipment according to manufacturer specifications and safety standards. This includes calibration, safety testing, and certification of all clinical equipment.

Clinical Staff Credentialing Completion

30-45 days

Complete the credentialing process for all healthcare practitioners, resulting in clinical privileges that specify the exact procedures and services each provider is authorized to perform within your facility.

Pre-operational Inspection

3-5 days

Undergo comprehensive inspection of your completed healthcare facility by DHCC regulatory authorities. This rigorous assessment evaluates compliance with all clinical, safety, and operational standards before patient care can begin.

Clinical Policies & Procedures Approval

14-21 days

Submit your complete set of clinical policies and procedures for review and approval. These documents must demonstrate compliance with international best practices for your specific medical specialty.

Final License Issuance

5-7 days

Receive your final healthcare facility license upon successful completion of all regulatory requirements. This license specifies the exact clinical services you are authorized to provide and any applicable conditions or limitations.

Medical Liability Insurance Activation

3-5 days

Activate comprehensive medical liability insurance coverage for your facility and practitioners before commencing patient care. Coverage must meet or exceed DHCC minimum requirements for your specific clinical services.

Electronic Medical Record System Validation

7-10 days

Complete final testing and validation of your patient information management system to ensure data security, privacy compliance, and integration with DHCC health information exchange where applicable.

Staff Orientation & Training

5-7 days

Conduct comprehensive orientation and training for all clinical and administrative staff on facility-specific protocols, emergency procedures, and regulatory compliance requirements before patient care begins.

Commencement of Operations

1 day

Begin providing healthcare services to patients following receipt of final operational approval from DHCC regulatory authorities. Initial operations may be subject to enhanced monitoring and periodic reviews.